ARIVE | Adverse Action Quick Reference Chart

DISPOSITION

WHEN TO USE

DOCUMENTS TO RETAIN

App Denied

Creditor decides not to approve the application. ARIVE adverse details
​MUST match the Lender decision.

** If this does not match,
​it will result in an MCR error.

Upload to ARIVE the Credit decision, denial reason(s), and applicable adverse action notice.

Approved but
Not Accepted

Loan was approved, but the
Borrower did not accept the offer.

Approval documentation, evidence of nonacceptance, and actual disposition date.

App Withdrawn
by Borrower

Borrower expressly requests to
cancel or stop the application.
(i.e. contract cancellation)

Borrower's request, supporting communication, and actual withdrawal date.

File Closed for Incompleteness

Required information was not provided
after the applicable notice and deadline. 

** If the loan was ‘approved’, you MUST
confirm how the Lender dispositioned
and match outcome in ARIVE.

Notice of incompleteness, deadline, communication history, and closure date.