VA Appraisals | VA Appraisal FAQ

Updated May 21, 2026

VA Appraisal FAQ

Revised May 2026

How do I obtain a COE?

To request a Certificate of Eligibility (COE):

1. Email appraisals@coast2coastml.com
2. Include: 
   1. ARIVE Loan Number 
   2. Name of the veteran borrower 
   3. Information regarding any current VA-owned property 

If requested by the VA, service records may be required.

Please upload any available service documentation to the ARIVE loan file for easier processing (i.e., DD214, NGB 22, NGB 23, Statement of service).

The appraisal team will obtain the COE, upload it to ARIVE, and notify you once completed.

How do I get my VA credentials?

VA credentials are not required to submit appraisal requests. Our designated appraisal team can obtain the COE and will request the appraisal(s) on your behalf.

How do I order a VA appraisal?

Please review our New and Improved! VA Order Process

•  VA Appraisal Order Process

Complete the VA Appraisal Order Form:

• VA Appraisal Order Form

Then submit all required documentation to:

• appraisals@coast2coastml.com

IMPORTANT: VA appraisals should be paid prior to ordering. Exceptions may be made if the LO guarantees payment should the loan not move forward. 

How do I request a Reconsideration of Value (ROV)?

Please review the Appraisal Order Process, the ROV request steps are included.

How does the borrower pay for the VA appraisal?

A payment link will be generated using the information submitted through the appraisal order form and sent to the borrower or party responsible.

How much does a VA appraisal cost?

VA appraisal fees and turn times are determined by the VA. Check the website for most current information VA Appraisal Fee Schedule & Turn Times.

Who issues the Notice of Value (NOV)?

The investor/lender issues the NOV.  Please make sure your Lender ID is included with the appraisal request, this is how they will access the appraisal.

What is the turn time for a VA Appraisal Request?

VA appraisals turn times are set by the VA and listed in the VA Fee Schedule:

• VA Appraisal Fee Schedule & Turn Times

Important Notes

• Turn times are measured in business days. 
• The ‘clock’ begins on the business day after the appraisal is ordered. 
• Weekends and holidays are not included in the turn time. 

When will the appraiser be paid?

The appraiser is paid by Coast2Coast Accounting after:

• The completed appraisal report has been received. 
• The invoice is submitted. 
• Required documentation (including W-9) has been provided by appraiser. 

Although borrower payment is collected upfront, the appraiser is not paid until after the report has been completed and processed internally.

Pro Tip

Some lenders may request proof that the appraiser was paid prior to closing to avoid duplicate collection from the borrower.

Once payment is issued by Accounting:

• Copies of the payment/check documentation are added to the ARIVE loan file as proof of payment. Check your file for evidence of payment or reach out to the appraisal team at appraisals@coast2coastml.com